Privacy Policy
Last Updated: [Date]
At Khaaki, we respect your privacy and are committed to protecting the personal information you provide when you visit our website, browse our products, place an order, contact us, or use any of our services.
This Privacy Policy explains what information we collect, why we collect it, how we use it, how we protect it, and the choices you may have regarding your information.
By using khaaki.pk, you agree to the practices described in this Privacy Policy.
1. About Khaaki
Khaaki is a leather and lifestyle brand based in Pakistan, creating thoughtfully designed products with a focus on craftsmanship, quality, functionality, and timeless style.
Our website is:
For privacy-related questions, you can contact us at:
Email: [Your Email Address]
WhatsApp/Phone: [Your Phone Number]
Business Address: [Your Business Address], Pakistan
2. Information We Collect
When you visit or use our website, we may collect different types of information depending on how you interact with Khaaki.
Personal Information
When you place an order, create an account, contact us, or submit information through our website, we may collect:
- Full name
- Email address
- Phone number
- Billing address
- Shipping address
- City and country
- Postal/ZIP code
- Order details
- Product preferences
- Customer service communications
- Information you voluntarily provide to us
We only request information that is reasonably necessary to provide our services and process your order.
Payment Information
When you make a purchase, payment information may be processed by the relevant payment provider.
Khaaki does not intentionally store complete payment card numbers or security codes on our website unless a payment service specifically and lawfully requires such information to be stored.
Your payment may be processed through third-party payment providers that have their own privacy and security policies.
3. Information Collected Automatically
When you visit Khaaki.pk, certain technical information may be collected automatically.
This may include:
- IP address
- Browser type
- Device type
- Operating system
- General location information
- Pages visited
- Products viewed
- Search terms
- Referring website
- Date and time of visits
- Website interaction information
This information helps us understand how visitors use our website and allows us to improve website performance, security, and customer experience.
4. How We Use Your Information
Khaaki may use your information for legitimate business purposes, including:
- Processing and delivering orders
- Confirming purchases
- Providing customer support
- Communicating about orders
- Managing customer accounts
- Processing payments
- Providing shipping updates
- Responding to questions and inquiries
- Improving our products and services
- Improving website functionality
- Preventing fraud and unauthorized activity
- Maintaining website security
- Understanding website usage
- Personalizing the shopping experience
- Sending marketing communications where permitted
- Meeting legal and regulatory requirements
We do not use customer information for purposes that are unrelated to the operation and improvement of our business without an appropriate legal basis or your consent where required.
5. Order Information
When you place an order with Khaaki, we need certain information to complete and deliver your purchase.
This may include your:
- Name
- Phone number
- Email address
- Delivery address
- Billing information
- Ordered products
- Order value
- Payment status
- Delivery information
We may share necessary delivery information with our courier or logistics partners so that your order can be delivered to you.
Only information reasonably required to fulfill the delivery should be shared.
6. Cookies
Khaaki.pk may use cookies and similar technologies.
Cookies are small files that may be stored on your device when you visit a website.
We may use cookies to:
- Keep products in your shopping cart
- Remember certain preferences
- Improve website functionality
- Understand website traffic
- Improve website performance
- Help maintain website security
- Measure marketing and advertising performance where applicable
You can manage or disable cookies through your browser settings.
Please note that disabling certain cookies may affect some features of the website, including shopping cart or checkout functionality.
7. Analytics
We may use analytics services to understand how visitors interact with Khaaki.pk.
Analytics information can help us understand:
- Which pages visitors use
- Which products receive interest
- How visitors find our website
- How users navigate the website
- Website performance
- General visitor trends
Analytics information helps us improve our website and provide a better shopping experience.
8. Marketing Communications
If you choose to subscribe to our newsletter or marketing communications, we may use your email address to send information about:
- New products
- New collections
- Special offers
- Discounts
- Khaaki updates
- Product launches
- Brand news
You can unsubscribe from marketing emails at any time by using the unsubscribe option included in the communication or by contacting us.
We do not want to send unnecessary marketing communications.
9. Sharing Your Information
Khaaki does not sell your personal information as a product.
We may share limited information with trusted service providers when necessary to operate our business.
These may include:
- Payment processors
- Courier and delivery companies
- Website hosting providers
- E-commerce service providers
- Website analytics providers
- Email and communication services
- Technical support providers
- Fraud prevention services
These providers should only receive information reasonably necessary to perform their services.
We may also disclose information where required by law, legal process, court order, or to protect the rights, security, and property of Khaaki, our customers, or others.
10. International Customers
Khaaki is being built with customers in Pakistan and international markets in mind.
If you access or purchase from Khaaki from outside Pakistan, your information may be processed in Pakistan or in another country where our service providers operate.
Different countries may have different privacy and data-protection laws.
Where applicable, we aim to handle personal information in accordance with relevant legal requirements.
11. Data Security
We take reasonable measures to protect customer information against unauthorized access, misuse, alteration, disclosure, or destruction.
Security measures may include:
- Secure website connections
- Access controls
- Secure hosting
- Password protection
- Security monitoring
- Regular website updates
- Limited access to customer information
However, no website, online service, or method of electronic transmission can be guaranteed to be completely secure.
Customers should also take reasonable steps to protect their account information and passwords.
12. How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.
This may include keeping information for:
- Processing orders
- Customer service
- Accounting and financial records
- Legal and regulatory requirements
- Resolving disputes
- Preventing fraud
- Maintaining business records
When information is no longer required, we may delete, anonymize, or securely dispose of it, subject to applicable legal requirements.
13. Your Privacy Choices
Depending on your location and applicable law, you may have certain rights regarding your personal information.
These may include the right to:
- Ask what personal information we hold about you
- Request correction of inaccurate information
- Request deletion of certain information
- Withdraw consent where processing is based on consent
- Opt out of marketing communications
- Ask questions about how your information is used
To make a privacy request, contact us using the information provided below.
We may need to verify your identity before completing certain requests.
14. Children’s Privacy
Khaaki’s website is intended for general consumers and is not specifically designed to collect personal information from children.
We do not knowingly request or intentionally collect personal information from children where prohibited by applicable law.
If you believe that a child has provided personal information to us, please contact us so that we can review the situation and take appropriate action.
15. Third-Party Websites
Our website may contain links to third-party websites, services, social media platforms, payment providers, or other external websites.
Khaaki is not responsible for the privacy practices, content, security, or policies of third-party websites.
We recommend reviewing the privacy policy of any third-party website before providing personal information.
16. Social Media
Khaaki may use social media platforms such as Instagram, Facebook, TikTok, Pinterest, YouTube, or other platforms to communicate with customers and promote products.
Interactions with those platforms are subject to the privacy policies and terms of the respective platforms.
We encourage customers to review the privacy settings available on their social media accounts.
17. Fraud and Security
We may use customer and technical information to detect, investigate, and prevent:
- Fraudulent transactions
- Unauthorized account activity
- Abuse of our website
- Security threats
- Payment-related fraud
- Other unlawful activity
We may cooperate with payment providers, courier companies, technical providers, or legal authorities when reasonably necessary to protect our business and customers.
18. Changes to This Privacy Policy
Khaaki may update this Privacy Policy from time to time.
Changes may be made to reflect:
- New website features
- Changes to our services
- Changes in technology
- Changes in payment or delivery services
- Changes in legal requirements
- Changes in our privacy practices
When we update this policy, we will update the Last Updated date at the top of this page.
We encourage visitors to review this page periodically.
19. Contact Us About Privacy
If you have questions about this Privacy Policy, want to request access to your information, or have a privacy-related concern, please contact us.
Khaaki
Website: khaaki.pk
Email: [Your Official Email]
Phone/WhatsApp: [00923058788557][00923153237700]
Address: [Industory Area Nizampur Gagey wali back side Seath Marqee Sialkot Road Gujranwala], Pakistan
We will make reasonable efforts to respond to privacy-related requests and questions.
20. Our Commitment
At Khaaki, we believe that trust is an important part of every customer relationship.
When you purchase a handmade leather product from us, you are trusting us with more than an order.
You are trusting us with your personal information, your payment process, your delivery details, and your overall shopping experience.
We take that responsibility seriously.
Our goal is to provide a shopping experience that is:
Secure. Transparent. Reliable. Respectful.
Your privacy matters to us.
Khaaki — Change Your Life. Define Your Style.
Handmade with Purpose. Crafted for the World.